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"Tudze is here for you with answers to all your questions! "
What is the material of the products? What kind of dyeing method is used?
🖨️ The product is produced using3D printing technology.Pleasenote that 3D-printed items may not have a perfectly smooth surface. Small imperfections such as unsmoothed edges, plastic frays, and thin lines can occur. Please refer to the images provided to see how the product will look.🔨 The material of model is resin (plastic) used in3D printing. The durability of resin cannot be compared to materials like metal. It can be brittle and it may require more gentle handling. After the product is printed, it is painted withchrome paint.
Frequently asked question
Are the prices stated in the advertisements a piece price or a pair price?
🛒 The price is applicable for a single unit of the product. If you'd like to purchasea pair, you should select the option labeledL+R.
Frequently asked question
What should I do when my product does not arrive or is broken?
🎧 This product is specifically designed to fit only AppleAirPods Maxheadphones. It is not compatible with any other headphones. The product issuitablefor usewithout a headphone case.Before attaching the accessory to your headset,do not forgetto watch theinstallation videoI sent you via e-mail. Please remember to handle the product delicately during the installation process.
Frequently asked question
Can I use the product while my headphones have a transparent case on? Does the product go into the protective box of the headset while it is installed?
👀 The product has undergone filing and sanding processes and is painted using a special chrome technique, ensuring it will not cause any damage to your headphones. All sharp edges have been smoothed out, so it isnot suitablefor usewith a transparent case.Pleaseattach the product directly to your headphones without any case.👀 Our smaller-sized products may fit into the protective case while attached to your headphones. However, for accurate information, feel free to request a visual from me.Tudze is always here to help!
Frequently asked question
RETURN AND EXCHANGE POLICIES
📌📌📌📌📌 For RETURNS📌📌📌📌📌
• We always prioritize customer satisfaction! Please don’t hesitate to reach out with any feedback that could help improve my process and products. Every headset will eventually have a Tudze accessory designed for it.
• Due to the materials used, products may be fragile and delicate. If any breakage occurs during shipping, please contact me.
• ALL SALES ARE FINAL! These products are custom-designed. Each item is made and painted after the order is placed. The chrome paint technique is an expensive option, but we use it to achieve the best results. Therefore, we do not accept returns. We hope your new accessories bring you good luck!
• Need to cancel your order? If your order has not been shipped, cancellations can be made with a full refund within 3 days of the order. Cancellations after 3 days will incur a 30% restocking fee, as production will have started and items cannot be returned.
• We always prioritize customer satisfaction! Please don’t hesitate to reach out with any feedback that could help improve my process and products. Every headset will eventually have a Tudze accessory designed for it.
• Due to the materials used, products may be fragile and delicate. If any breakage occurs during shipping, please contact me. (info@tudze.com)
• ALL SALES ARE FINAL! These products are custom-designed. Each item is made and painted after the order is placed. The chrome paint technique is an expensive option, but we use it to achieve the best results. Therefore, we do not accept returns. We hope your new accessories bring you good luck!
• Need to cancel your order? If your order has not been shipped, cancellations can be made with a full refund within 3 days of the order. Cancellations after 3 days will incur a 30% restocking fee, as production will have started and items cannot be returned.